FAQ

Frequently Asked Questions

 

There are two airports in Melbourne, Melbourne Airport↗ (Tullamarine) and Avalon Airport↗.

Melbourne Airport is the main airport for Melbourne. We advise students to book their flight to arrive at Melbourne Airport.

Avalon Airport is located 55km from the city centre. If your flight lands at Avalon, please see transport options to Melbourne city centre here↗.

 

Airport pick-up service 

We can arrange to meet you at Melbourne Airport and take you to your accommodation. Concord English College -Melbourne use the airport pick-up service Togoto Australia.

To book an airport pick-up, please select this service on your Application Form.

If you are arriving from overseas (international flight)

When you exit the customs area, turn right and walk towards the Vodaphone store in the International Arrivals Hall. Near the Vodaphone store you will find your Togoto driver waiting for you, holding a yellow sign.

If you are arriving from another city in Australia (domestic flight)

 

How to find your Togoto driver at the airport

The Togoto driver will be waiting at the domestic luggage carousal for your flight (Domestic Baggage Claim) holding a yellow sign.

Togoto vehicles can only carry two large suitcases and one pull-along suitcase/ backpack per person.

Togoto vehicles do not take oversize luggage such as boxes, surfboards or golf clubs. If you have extra or oversize luggage you may need to make other travel arrangements.

 

 Togoto Australia
24 hours		Student Services office
9.00am to 5.00pm
Mon to Fri		After hours emergencies
Weekends and after 5pm
Telephone (within Australia)0409 503 646(03) 9815 40231800 628 4827
Telephone (international)+61 409 503 646+61 39815 4023 
 Email accommodation@concordenglishcollege.vic.edu.au 

 

Private taxi

 

Official taxi ranks are available outside of the airport terminal. Taxi fares can vary on the distance travelled, time of day and travel time. Local taxi companies include: 13CABS and Silver Top.

Taxi fares are set by the Victorian Government: Fares | Commercial Passenger Vehicles Victoria (cpv.vic.gov.au)

 

Express airport bus

 

SkyBus↗ offers an express service between Melbourne Airport and the city centre. Buses operate 24 hours a day and depart the airport every 10-15 minutes. You can purchase your ticket online or at SkyBus e-kiosks at the airport.

Please refer to the Department of Immigration and Citizenship website (http://www.immi.gov.au/students/) for further information on how to get a student visa. Alternatively, you can speak to one of our representatives in your home country for more advice.

Yes. Students can work a maximum of twenty hours per week during their course and unlimited hours during official course holidays. Please refer to http://www.immi.gov.au/ for more information.

CEC offers all students a number of payment options depending on their chosen course. Please refer to the Fees Information section of each course.

CEC offers all students a number of payment options depending on their chosen course. Please refer to the Fees Information section of each course.

Please refer to the Refund Policy.

You are required to be 18 or over when you commence your course as stated on the Letter of Offer. If you are under 18, you can still make an application to study at CEC, but you will need to meet the age requirements on your course starting date. Please contact CEC for more information.

For a full list of student support services that are available for CEC students, please review the welfare section.

Attendance is essential to your studies. It is vital for you to attend your classes in order to maximise your learning outcomes and receive the most effective assistance from your teachers, who are here to help you with your studies and career. The minimum requirement for course attendance is 80% as per National Code standards. Failure to maintain satisfactory attendance may result in the cancellation of your visa.

Your timetable will be given to you at your Orientation Date, as stated in your Letter of Offer.

Please refer to the welfare section for further information about activities and clubs that you can join to help you settle in during your time in Australia.

If you have valid reasons that you need to defer the start of your course, please contact CEC. You will need to complete a Deferral Form.

Please bring along all documents as stated in your Letter of Offer, such as your passport, visa copy, and previous academic transcripts.

For further information relating to any of the above questions, or other questions or concerns you may have, please contact CEC directly or speak with one of our education representatives.
For further information about living, studying and working in Melbourne, Australia, please download the CEC International Student Handbook.