.cec-esos-wrap{
  --cec-primary:#243c8f;
  --cec-secondary:#6b4fd8;
  --cec-accent:#f59e0b;
  --cec-text:#1f2937;
  --cec-muted:#6b7280;
  --cec-line:#e5e7eb;
  --cec-soft:#f8fafc;
  --cec-white:#ffffff;
  color:var(--cec-text);
  font-family:inherit;
}
.cec-esos-wrap *{box-sizing:border-box}
.cec-esos-hero,
.cec-esos-complaints{
  display:grid;
  grid-template-columns:1.5fr 1fr;
  gap:24px;
}
.cec-esos-hero{
  padding:32px;
  background:linear-gradient(135deg,#eef4ff 0%,#ffffff 70%);
  border:1px solid var(--cec-line);
  border-radius:24px;
  margin:0 0 24px;
}
.cec-esos-kicker{
  display:inline-block;
  text-transform:uppercase;
  letter-spacing:.08em;
  font-size:.82rem;
  font-weight:800;
  color:var(--cec-secondary);
  margin-bottom:10px;
}
.cec-esos-hero h1,
.cec-esos-complaints h2{
  margin:0 0 12px;
  line-height:1.1;
  font-size:clamp(2rem,4vw,3rem);
}
.cec-esos-lead{
  margin:0 0 18px;
  color:var(--cec-muted);
  font-size:1.06rem;
}
.cec-esos-pill-row{
  display:flex;
  flex-wrap:wrap;
  gap:10px;
  margin:0 0 18px;
}
.cec-esos-pill{
  display:inline-flex;
  padding:8px 12px;
  border-radius:999px;
  background:#eef2ff;
  color:var(--cec-primary);
  font-size:.92rem;
  font-weight:700;
}
.cec-esos-btn-row{
  display:flex;
  flex-wrap:wrap;
  gap:12px;
}
.cec-esos-btn{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  min-height:46px;
  padding:12px 18px;
  border-radius:14px;
  text-decoration:none;
  font-weight:800;
}
.cec-esos-btn-primary{
  background:var(--cec-primary);
  color:#fff;
}
.cec-esos-btn-secondary{
  background:#fff;
  color:var(--cec-primary);
  border:1px solid var(--cec-line);
}
.cec-esos-hero-panel,
.cec-esos-info-box,
.cec-esos-complaints-side{
  background:var(--cec-white);
  border:1px solid var(--cec-line);
  border-radius:20px;
  padding:22px;
  box-shadow:0 10px 28px rgba(17,24,39,.04);
}
.cec-esos-hero-panel h3,
.cec-esos-info-box h3,
.cec-esos-complaints-side h3{
  margin:0 0 10px;
  font-size:1.12rem;
}
.cec-esos-hero-panel ul{
  margin:0;
  padding-left:18px;
}
.cec-esos-hero-panel li{margin:0 0 10px}
.cec-esos-top-grid,
.cec-esos-journey{
  display:grid;
  grid-template-columns:repeat(3,1fr);
  gap:18px;
  margin:0 0 24px;
}
.cec-esos-info-box p{
  margin:0 0 10px;
  color:var(--cec-muted);
}
.cec-esos-link-list{
  display:flex;
  flex-direction:column;
  gap:8px;
}
.cec-esos-link-list a,
.cec-esos-card-link,
.cec-esos-footer a{
  color:var(--cec-primary);
  text-decoration:none;
  font-weight:800;
}
.cec-esos-note{
  font-size:.92rem;
}
.cec-esos-step{
  padding:22px;
  border-radius:20px;
  background:var(--cec-soft);
  border:1px solid var(--cec-line);
}
.cec-esos-step span{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  width:40px;
  height:40px;
  border-radius:999px;
  background:var(--cec-primary);
  color:#fff;
  font-weight:800;
  margin-bottom:14px;
}
.cec-esos-step h4{
  margin:0 0 8px;
  font-size:1.08rem;
}
.cec-esos-step p{
  margin:0;
  color:var(--cec-muted);
}
.cec-esos-accordion{
  border:1px solid var(--cec-line);
  border-radius:20px;
  background:#fff;
  overflow:hidden;
  margin-bottom:14px;
}
.cec-esos-accordion summary{
  list-style:none;
  display:flex;
  justify-content:space-between;
  align-items:center;
  gap:16px;
  padding:20px 22px;
  cursor:pointer;
  font-weight:800;
  font-size:1.08rem;
}
.cec-esos-accordion summary::-webkit-details-marker{display:none}
.cec-esos-accordion-icon{
  position:relative;
  width:16px;
  height:16px;
  flex:0 0 16px;
}
.cec-esos-accordion-icon:before,
.cec-esos-accordion-icon:after{
  content:"";
  position:absolute;
  background:var(--cec-primary);
  border-radius:2px;
  transition:.2s ease;
}
.cec-esos-accordion-icon:before{
  width:16px;height:2px;top:7px;left:0;
}
.cec-esos-accordion-icon:after{
  width:2px;height:16px;top:0;left:7px;
}
.cec-esos-accordion[open] .cec-esos-accordion-icon:after{
  transform:scaleY(0);
}
.cec-esos-accordion-body{
  padding:0 22px 22px;
}
.cec-esos-accordion-intro{
  margin:0 0 18px;
  color:var(--cec-muted);
}
.cec-esos-card-grid{
  display:grid;
  grid-template-columns:repeat(3,1fr);
  gap:16px;
}
.cec-esos-card{
  padding:18px;
  border:1px solid var(--cec-line);
  border-radius:18px;
  background:var(--cec-soft);
}
.cec-esos-card h4{
  margin:0 0 8px;
  font-size:1.02rem;
}
.cec-esos-card p{
  margin:0 0 14px;
  color:var(--cec-muted);
  font-size:.96rem;
}
.cec-esos-complaints{
  padding:28px;
  border:1px solid var(--cec-line);
  border-radius:24px;
  background:linear-gradient(135deg,#ffffff 0%,#f8fafc 100%);
  margin:0 0 24px;
}
.cec-esos-complaints ol{
  margin:0 0 18px;
  padding-left:20px;
}
.cec-esos-complaints li{
  margin:0 0 10px;
}
.cec-esos-footer{
  display:flex;
  justify-content:space-between;
  align-items:center;
  gap:16px;
  padding:18px 20px;
  border-radius:20px;
  background:#111827;
  color:#fff;
}
.cec-esos-footer p{
  margin:6px 0 0;
  color:#d1d5db;
}
.cec-esos-footer a{
  color:#fff;
  background:rgba(255,255,255,.12);
  padding:12px 16px;
  border-radius:12px;
  white-space:nowrap;
}
@media (max-width:1024px){
  .cec-esos-hero,
  .cec-esos-complaints,
  .cec-esos-top-grid,
  .cec-esos-journey,
  .cec-esos-card-grid{
    grid-template-columns:1fr;
  }
}
@media (max-width:767px){
  .cec-esos-hero,
  .cec-esos-complaints{
    padding:20px;
    border-radius:18px;
  }
  .cec-esos-accordion summary{
    padding:18px;
    font-size:1rem;
  }
  .cec-esos-accordion-body{
    padding:0 18px 18px;
  }
  .cec-esos-footer{
    flex-direction:column;
    align-items:flex-start;
  }
}