Privacy Policy
Current as at 1st Feb 2024
Overview
Concord English College – Australia is subject to the Australian Privacy Act 1988.
This Act gives people some control over the personal information they provide to a company and the right to know how it will be used.
This Web Privacy Statement outlines how Concord English College – Australia deals with personal information related to our website.Users of our website are entitled to expect that any information collected will be treated within the terms of the Australian privacy responsibilities and obligations.
What is personal information?
Personal information includes any information or opinion about an individual whose identity is apparent or can be readily identified from the information or opinion.
For further information visit the Office of the Privacy Commissioner website.
What information do we collect automatically?
When you look at Concord English College – Australia’s website, our computers record your visit and log the following information for statistical purposes:
- the Internet Protocol address from which we receive the request
- the date and time our server received the request
- the pages, documents and files you requested
- the address of the resource which provided the link followed, if any, to Concord English College – Australia’ s website
- the type of browser and, in some cases, the operating system used
- in some cases, data you send to our website from web forms (e.g. search terms).
Some sections of Concord English College – Australia’s website use standard industry technologies, for example ‘cookies’, to do this.
What do we do with the information collected automatically?
The anonymous information collected during each visit is collated for analysis. It is then evaluated and published in reports that show Concord English College – Australia’s usage patterns and identify popular areas of the website. This helps us to improve and develop the website and its services.
For security reasons, Concord English College – Australia uses software programs to monitor network traffic and identify unauthorised attempts to upload or change information, or otherwise cause damage.
What won’t we do with the information collected automatically?
No attempt will be made to identify individual users or their browsing activities except for when, in the unlikely event of an investigation, a law enforcement agency may exercise a warrant to inspect Concord English College – Australia logs. Apart from an occasion when it may be required to do so by law, Concord English College – Australia will not disclose your personal information to a third party, other than a contractor responsible for statistical analysis or web development, and then for those purposes only, unless you have authorised it to do so.
What exceptions are there to this rule?
Concord English College – Australia will gather more extensive information than stated above in the following circumstances:
- unauthorised attempts to access files other than those published on Concord English College – Australia’s website
- unauthorised tampering or interference with files published on Concord English College – Australia’s website
- unauthorised attempts by other websites to index the contents of Concord English College – Australia’s website
- attempts to intercept messages of other Concord English College – Australia’s website users
- communications which are defamatory, abusive, vilify individuals or groups or give rise to a suspicion that an offence is being committed
- attempts to otherwise compromise the security of the Concord English College – Australia web server, breach Australian laws, or interfere with the use of the Concord English College – Australia website by other users.
Concord English College – Australia reserves the right to make disclosures to relevant authorities where the use of our website raises concern that an offence is being, or has been, committed.
In the unlikely event of an investigation, Concord English College – Australia will provide data access to any law enforcement agency that may exercise a warrant to inspect Concord English College – Australia logs.
Who has access to raw data automatically captured by our website?
Concord English College – Australia captures web access information on its own computers.
Access to the raw data on the web server is restricted to a limited number of staff and contractors who analyse and report on the success of the website in order to meet Concord English College – Australia communication and access objectives.
Is data stored in a secure way?
Concord English College – Australia’s website has security measures in place to protect against loss, misuse and alteration of information under our control. However, no system is 100% secure. We meet legislative requirements and follow industry best practice to ensure the security of the website. Concord English College – Australia only uses contractors for the purposes of electronic storage if those contractors have agreed to comply with Concord English College – Australia’s privacy requirements.
If you do not wish to use the Internet, you can contact Concord English College – Australia by telephone, fax or mail.
Do we record email addresses?
Concord English College – Australia will only record your email address if you enter it into a web form or send us a message. This information may be used and disclosed to contractors responsible for the delivery of an Concord English College – Australia service or activity. It will only be used for a purpose for which it has been provided or otherwise with your consent.
How do we deal with personal information requested from you?
To make use of certain features of this website, visitors may need to register or to provide detailed personal information for another purpose. We collect and retain this information for the purpose for which it has been provided.
This information may be used by Concord English College – Australia and disclosed to contractors responsible for the delivery of an Concord English College – Australia service or activity. It will only be used for a purpose for which it has been provided or otherwise with your consent. A record of your inquiry will also be collected for statistical purposes, to determine usage of our services and provide information for future improvements.
From time to time Concord English College – Australia may request personal information via surveys. Participation in these surveys is completely voluntary. Information that you provide will be de-identified and aggregated to allow us to monitor and improve the use and satisfaction of the Concord English College – Australia site. The aggregated information will only be shared with third parties in its de-identified form.
Do we publish personal information on this website?
Concord English College – Australia will only publish personal information on this website if it has been collected for this purpose with your knowledge and consent.
When giving such consent you should be aware that information published on this website is accessible to millions of users from all over the world, that it will be indexed by search engines and that it may be copied and used by any web user. This means that once the information is published on this website, Concord English College – Australia will have no control over its subsequent use and disclosure.
Names and email addresses of Concord English College – Australia staff appearing on this website are provided with their knowledge and consent.
Under no circumstances will Concord English College – Australia sell or receive payment for licensing or disclosing your personal information.
What about external links?
This site may contain links to other sites, including to access products and services offered by third parties. Concord English College – Australia is not responsible for the privacy practices or the content of such websites and use of any information you provide is governed by any privacy policy of the operator of the site you visit.
Can I access and correct my personal information?
You have the right to access your personal information.
Concord English College – Australia will take reasonable steps to ensure your personal information is accurate, complete and up-to-date. Should you wish to access or amend this information, please contact Concord English College – Australia’s Compliance official.
If you no longer wish to receive any communications, or want to be removed from any Concord English College – Australia database, please contact the service identified on the relevant feature page, or Concord English College – Australia’s Compliance official.
Disclaimer Notice
While the Concord English College – Australia (Concord College) wish to provide accurate material on its web site, it gives no warranty concerning the accuracy of the information and material provided by this service. Users of our website should refer to the originating body sourcing the documents for confirmation of the accuracy of the information and the material.
Concord English College – Australia (Concord College) also provides hypertext links to a number of external websites, but does not take any responsibility for information and material on these external sites.
The user of the link is responsible for the downloading of any linked information and material and/or any fees or charges incurred by the downloading of this material.
Downloading of images and/or text without the permission of the copyright owner may breach Australian and international copyright laws.