Policy & Procedures
Concord English College has a range of policies and procedures to protect your rights as an international student in Australia, and to ensure that you progress in your English language learning. You can read these policies below.
International students in Australia are protected by laws known as ESOS Framework.
The framework includes:
- Education Services for Overseas Students (ESOS) Act
- National Code of Practice for Provider of Education and Training to Overseas Students 2018 including the ELICOS Standards
The Australian Government is committed to ensuring you have an excellent education experience in Australia. Their for fact sheet for international students contains important information about your rights and responsibilities while studying in Australia.
The primary purpose of this page is to state the principal policies and procedures that guide students and staff members in the pursuit of Institute objectives. The policies and procedures set forth on this page are those that affect students and staff in a way basic to the conduct of Institute affairs or that are applicable to major or critical areas of Institute activity.
These policies and procedures constitute a living document and are subject to change by the Institute. Major changes are communicated to the students and staff. Students and staff members should be familiar with these policies and procedures and changes therein. When policy changes occur, an email will be sent and policy will be updated on this page.
All questions or requests for update may be sent via e-mail to
policies@concordenglishcollege.vic.edu.au
- NC - 1 Marketing and Recruitment Policy V1
- NC - 2 International Admissions and Enrolment Policy V1
- NC - 6 Critical Incident Policy V1
- NC - 6 Equity and Diversity Policy V1
- NC - 6 Student Orientation Policy V1
- NC - 6 Student Support Services Policy V1
- NC - 6 Student Support Services Policy V1
- NC - 7 International Student Transfer Policy V1
- NC - 8 Attendance Monitoring Policy V1
- NC - 8 Course Progress Policy V1
- NC - 10 Complaints & Appeals Policy V1